PTY Exclusive Travel
Effective Date: [April 1, 2025]
Last Updated: [April 1, 2025]
1. Introduction
Welcome to PTY Exclusive (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ptyexclusive.com (the “Site”) or use our tourism services in Panama City, Panama.
By using our Site or services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Travel Information: Travel dates, preferences, special requirements, accommodation needs
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Identity Information: Passport details, nationality, age (for tour bookings and legal requirements)
- Communication Records: Messages, emails, and phone calls with our customer service team
2.2 Automatically Collected Information
When you visit our Site, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click-through rates, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- Process and manage your tour bookings and reservations
- Provide customer support and respond to inquiries
- Coordinate with local partners, hotels, and service providers
- Send booking confirmations and travel itineraries
3.2 Communication
- Send promotional materials about Panama tourism opportunities
- Provide updates about our services and special offers
- Send travel tips and destination information
- Respond to your questions and feedback
3.3 Business Operations
- Improve our website functionality and user experience
- Analyze usage patterns and customer preferences
- Conduct market research and customer satisfaction surveys
- Comply with legal obligations and regulatory requirements
3.4 Marketing and Personalization
- Customize content and recommendations based on your interests
- Send targeted marketing communications (with your consent)
- Analyze customer behavior to improve our services
4. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in:
- Payment processing and financial transactions
- Hotel and accommodation bookings
- Transportation arrangements
- Tour guide services and local experiences
- Technology services and website hosting
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process, court orders, or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our Terms of Service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: To understand how visitors use our site
- Marketing Cookies: To deliver relevant advertisements and measure campaign effectiveness
You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate or incomplete data
7.2 Data Portability and Deletion
- Request a copy of your data in a portable format
- Request deletion of your personal information (subject to legal requirements)
7.3 Marketing Communications
- Opt-out of marketing emails by clicking the unsubscribe link
- Contact us to update your communication preferences
7.4 Cookies
- Control cookie settings through your browser
- Opt-out of certain tracking technologies
To exercise these rights, please contact us using the information provided in Section 11.
8. International Data Transfers
As a tourism company operating in Panama, we may transfer your personal information to service providers located in other countries. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention periods include:
- The nature of the information collected
- Legal and contractual obligations
- Customer service requirements
- Business operational needs
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
PTY Exclusive
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]
Panama City, Panama
For privacy-related concerns, you may also contact our Data Protection Officer at: [Insert DPO Email]
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice on our homepage
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Governing Law
This Privacy Policy is governed by the laws of Panama. Any disputes arising from this Privacy Policy will be resolved in the courts of Panama City, Panama.
Last Updated: [June 8, 2025]
For the most current version of our Privacy Policy, please visit: www.ptyexclusive.com/privacy-policy